Privacy Policy

At Sopriyah, we prioritize your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us. By using our site, you agree to these terms.

1. Information We Collect

We collect different types of information to enhance your experience:

• Personal Information: Name, email, phone number, billing/shipping address (collected during purchases or account registration).
• Payment Information: Securely processed credit/debit card details (handled by third-party payment processors).
• Automatically Collected Data: IP address, browser type, pages viewed, and interactions (gathered via cookies and tracking technologies).

2. How We Use Your Information

• Process orders and send confirmations or shipping updates.
• Provide customer support and respond to inquiries.
• Send promotional materials (if opted-in; you may unsubscribe anytime).
• Improve our website through analytics and user behavior insights.
• Ensure legal compliance and prevent fraudulent activities.

3. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, analyze site usage, and provide relevant advertising. You can manage or disable cookies via your browser settings.

4. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data:

• Access: Request details on the personal data we store.
• Correction: Update or correct inaccuracies.
• Deletion: Request deletion, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing emails anytime.
• 📩 To exercise these rights, contact us at info@sopriyah.com.

5. Security Measures

We implement robust security measures, including encryption and secure server hosting, to protect your data. However, no online system is completely risk-free. We encourage you to protect your login credentials.

6. International Data Transfers

All data collected is processed and stored in the United Arab Emirates (UAE). If you access our website from outside the UAE, your data may be transferred to and processed in the UAE. We ensure that such data transfers comply with applicable UAE data protection laws and implement appropriate safeguards to protect your information. By using our website and making purchases, you consent to this transfer and processing.

7. Third-Party Sharing

We may share your data with trusted third parties, such as:

• Payment processors for secure transactions.
• Logistics partners for order fulfillment.
• Marketing platforms (if you opt-in) for promotional communications.
• These partners are contractually obligated to safeguard your information.

8. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill your orders.
• Provide customer service.
• Comply with UAE legal obligations.

9. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy will be resolved in the competent courts of the UAE.

10. Children’s Privacy

Our website is intended for users aged 18 and above. We do not knowingly collect data from individuals under 18. If such data is identified, we will take immediate steps to delete it.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the latest revision date at the top. We encourage you to review this policy regularly.

12. Contact Us

For any privacy-related concerns, contact us at: info@sopriyah.com

Thank you for trusting Sopriyah with your personal information.

Last Updated: February 2025